Made to order policy

Made to Order - Custom Products Design and Manufacturing

Store Policy for made on demand Products at SimpelComfort:

At SimpelComfort, we also specialize in producing made-to-order items that are crafted with precision and care. Due to the bespoke nature of these products, please be aware that production times are extended, as indicated on the product page.

Cancellation Policy: Orders for made to order products can be canceled within 2 days of placement. After this period, our factory initiates production, and cancellations are not possible.

Refund/Return Policy: Refunds or returns for made to order products are only accepted in the case of quality mistakes or factory errors. We stand by the excellence of our craftsmanship, and if there's an quality issue, please report it within 7 days of receiving the product. To facilitate the process, submit a video clearly showcasing the error, along with the product name and order number, through our store messaging system. Please note that we only refund made to order orders when its canceled within 2 days or by an production error, quality error from what was promised on the production page


Our made to order policy ensures that your products are customized to your specific preferences and requirements. With this approach, you receive personalized items that reflect your unique style, needs, and specifications. Made to order means that products are crafted only after you place your order, ensuring a tailor-made experience from start to finish.


When you choose our made to order service, you can select from a wide range of customization options. This can include materials, colors, sizes, and additional features. Whether you're looking for tailored clothing, bespoke furniture, or unique accessories, our made to order policy guarantees that every detail is meticulously considered and executed. This bespoke approach allows you to own items that are not just made for anyone, but specifically designed and produced for you.


Another benefit of our made to order policy is sustainability. By producing items only after the order is placed, we significantly reduce waste from overproduction. This method supports a more eco-friendly production process and helps in minimizing the environmental impact. Furthermore, our focus on quality craftsmanship means that each product is built to last, reducing the frequency of replacements and contributing to a more sustainable lifestyle.


Our commitment to a made to order system also allows for better inventory management. Because products are created based on actual demand, we can avoid the pitfalls of overstocking or understocking items. This ensures that resources are used more efficiently and that customers receive fresh, high-quality products every time. Moreover, this method provides opportunities for innovation and creativity, as it encourages us to continually update and improve our product offerings based on customer feedback and emerging trends.


In conclusion, our made to order policy offers numerous advantages, including personalization, sustainability, and efficient resource management. By choosing made to order products, you are not only getting something uniquely yours but also supporting responsible production practices. Whether you need a one-of-a-kind piece of clothing, a custom piece of furniture, or any other personalized item, our made to order policy ensures your satisfaction with products designed and manufactured just for you.